Below are some frequently asked questions (FAQs) for Ellen Bright Cleaning Services, designed to provide our clients with clear and helpful information about our services, policies, and payment options.
Ellen Bright Cleaning Services specializes in residential cleaning, including standard cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and professional organizing services. We cater to homes across Boston and surrounding areas, ensuring top-quality service for every type of household.
Booking a service with us is easy! You can book by calling our customer service number, sending us an email, or filling out the booking form on our website. Our team will get back to you promptly to confirm your booking details and schedule a service at your convenience.
Yes, Ellen Bright Cleaning Services is fully insured and licensed to operate in Boston and surrounding areas. Our commitment to professionalism and safety means you can trust us to provide high-quality, reliable cleaning services every time.
No, our team comes fully equipped with all the necessary cleaning supplies and equipment to get the job done right. However, if you have specific products you prefer us to use, please let us know in advance.
We accept payment via credit/debit cards and Zelle. Payment is due at the time of service, and our team will provide you with all the details needed to complete your payment securely and conveniently.
Yes, we understand that plans can change. You can cancel or reschedule your cleaning appointment by contacting us at least 24 hours in advance. This allows us to manage our schedule and accommodate other clients efficiently.
Our team is comprised of experienced, background-checked professionals who are committed to delivering the highest standard of cleaning. We conduct regular quality checks and train our staff in the latest cleaning techniques to ensure consistent, top-notch service. Your satisfaction is our priority, and we welcome feedback to continually improve our services.
Ellen Bright Cleaning Services stands out for our commitment to quality, reliability, and customer satisfaction. We are a locally owned business with over 8 years of experience, offering personalized cleaning plans, eco-friendly solutions, and a team of dedicated professionals. Plus, our participation in community programs like Cleaning for a Reason shows our commitment to giving back.
For any further questions or to book your next cleaning service, please don’t hesitate to contact us. We’re here to make your life cleaner and easier!
